Privacy Policy

Effective Date: 12th February 2025

1. Introduction

Velocity Club ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.velocity-club.co.uk, hosted on the Wix.com platform.

By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree with the terms, please do not use our website.

2. Information We Collect

When you visit our website, register for an account, make a purchase, or interact with us, we may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, mailing address.
Payment Information: Credit/debit card details (processed securely via Wix’s PCI-DSS compliant payment gateways).
Technical Data: IP address, browser type, operating system, device information, and browsing behavior.
Marketing Preferences: Your subscription preferences for newsletters, updates, and promotional materials

3. How We Collect Your Information

We collect your personal information in the following ways:

When you fill out forms on our website.
When you make a purchase or register an account.
Through automated tracking technologies, such as cookies and analytics tools.
When you interact with our customer service or marketing campaigns.

4. How We Use Your Information

We may use your personal data for the following purposes:

To provide and operate our services, including account management and customer support.
To process transactions securely via Wix.com’s payment gateways.
To send marketing, promotions, and updates (you can opt out anytime).
To improve our website and user experience using analytics and tracking tools.
To comply with legal requirements and protect against fraud or security threats.

5. How We Communicate with You

We may contact you via email, phone, SMS, or postal mail for:

Account-related notifications and troubleshooting.
Order confirmations and transaction updates.
Marketing and promotional messages (if you have opted in).
Surveys or feedback requests to improve our services.
To opt out of marketing emails, follow the unsubscribe link in the email or contact us at info@velocity-club.co.uk.

6. Cookies and Tracking Technologies

Our website uses cookies and tracking tools to enhance your browsing experience. These include:

Essential Cookies: Necessary for website functionality.
Analytics Cookies: To understand visitor behavior (e.g., Google Analytics).
Marketing Cookies: Used for targeted advertising.
You can manage cookie preferences through your browser settings. Note that third-party services, like Google Analytics and Wix App Market applications, may also collect data under their own privacy policies.

7. Data Storage and Security

Your data is securely stored through Wix.com’s servers, databases, and applications, protected by firewalls and industry-standard security measures. Payment transactions are processed through PCI-DSS compliant payment gateways to ensure the secure handling of financial data.

8. How You Can Withdraw Consent or Update Your Data

If you wish to access, correct, amend, or delete your personal data, you can contact us at:

Email: info@velocity-club.co.uk
Mailing Address: Booth Street Chambers, 32 Booth Street, Ashton-Under-Lyne, Lancashire, England, OL6 7LQ
To stop receiving marketing communications, you can click the unsubscribe link in our emails or contact us directly.

9. Privacy Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting. If material changes occur, we will notify you on this page to ensure you are aware of the updates.

10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@velocity-club.co.uk
Mailing Address: Booth Street Chambers, 32 Booth Street, Ashton-Under-Lyne, Lancashire, England, OL6 7LQ